Hoover & Strong Is Looking For STARS!

Shows a positive image and attitude, Treats others with respect, Able to adapt to change, Readily accepts additional responsibilities, Shows a willingness to be a team player.

Hoover & Strong is a 107-year-old, family-owned Jewelry manufacturer and refiner.  We cater to the jewelry industry by producing over 30,000 eco-friendly and responsible Harmony jewelry products, all made in the USA.  Our products and services include jewelry, contract castings, findings, mill products, diamond services and eco-friendly metal refining.

Monday through Friday, 8:30 am 5:00 pm, Paid Holidays and Full Benefits.  A team of over 140 enthusiastic and dedicated coworkers have created a progressive, family-oriented work environment that encourages personal growth, the sharing of creative ideas and responsible practices.  Our work ethic is strong and we strive for excellence and innovation in everything that we do.  Providing high quality products and professional services is our passion and we do it all in a casual, non-corporate atmosphere with respect and appreciation for one another. Enthusiasm and excitement circulate throughout the facility and inspires our work every day. Innovation and creativeness are hard to escape in an environment where we are passionate about excelling and sharing ideas! Hoover and Strong, Inc. is simply just a great place to work!

Make a difference in YOUR life and become a part of the Hoover family!


Apply NowProduction/Operations Team Lead - Refining

Position Overview: The Refining Team Lead will manage and direct production activities within our multi-functional Jewelry manufacturing division; streamline processes, standardize product specifications and quality expectations, implement improvements to production processes, establish preventative maintenance program for all equipment and machinery, hire and train direct staff of 6+ and coordinate launch for new refining promos.


  • Supervise metals refining activities and six personnel. Monitors delivery times, expedites late settlements, monitors bottlenecks, moves coworkers to needed cells. Must be hands on group leader and willing to learn all facets of the departments and processes and be willing to move coworkers around or fill in when staff is on PTO. (25%)
  • Review all refining lots to ensure proper settlements and refining charges. Talk to customers regarding refining questions, settlement times, disputes and work to resolve. Prepares product and process reports by collecting, analyzing and summarizing information and trends. Handle requisitions for parts and supplies and complete time sheets, production reports, and other necessary paperwork. Responsible for processing material for physical inventory in an accurate and timely manner. (25%)
  • Deliver coworker orientation, training, performance reviews, and/or development as appropriate. Supervise, coach, and follow up regarding safety, environmental, and quality work completion. Executes a system of production control, standard operating procedures, quality control and internal/external training. (20%)
  • Responsible for the chemical refining of precious scrap in accordance with all standard operating procedures as directed. Evaluates refining processes and methods for cost-reduction, work flow, increased capacity, quality improvement and efficiency.  Participate in continuous improvement activities as part of the site LEAN team. (15%)
  • Monitor and inspect equipment, coordinates repairs and schedule preventive maintenance for equipment. Ensure a safe, secure and clean work environment for coworkers. Responsible for the proper care and use of refinery equipment and safe chemical handling. Helps to monitor pollution control equipment to assure compliance with air and water discharges (10%)
  • Work directly with President on production goals and activities ie: scheduling, delivery, and quality. Coordinates the new services, promotions with marketing and sales, including establishing goals, training coworkers and evaluating results. (5%)


  • Requires Minimum of Associates Degree from an accredited university. Preferred Bachelor's Degree in Business Management, Operations or Chemistry
  • Minimum of 2 years of production leadership experience in a manufacturing or plant environment with a proven track record of measurable results
  • Excellent interpersonal, collaboration, and decision-making skills
  • Eagerness to supervise and manage projects for precious metal refining activities & team members Strong communication and decision-making skills
  • Must be proficient using Microsoft Office and other computer systems
  • Basic general mechanical maintenance & electrical knowledge
  • Ability to write analytical reports and Standard Operating Procedures on processes
  • Ability to handle multiple projects and adapt to change
Salary: $17-$21/hr (based on experience)

All candidates must pass an extensive Background Check, Credit, Criminal and Drug Screen.

Our comprehensive benefits package includes:

  • Medical and Dental Insurance; Vision Program
  • 401K & Profit Sharing
  • Paid Time Off and Nine Paid Holidays
  • Free Checking through BB&T and VA Credit Union
  • Tuition Reimbursement
  • Life Insurance; Short-Term and Long-Term Disability
  • Pre-Taxed Flex Spending Medical Program and Child Care Reimbursement
  • Cookouts, Holiday Festivities and Random Employee Appreciation Celebrations
All applicants must complete the online application. Please apply at careers.hooverandstrong.com. We cannot accept resumes without the online application. When applying, please include your salary requirements.
We are an EEO/M/F/D/V.

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